30 Day Money Back Guarantee & Refund Policy

At Mucholuck.com, we want to ensure that you are 100% happy with your purchase.

  • If you have technical or sales queries, do not hesitate to contact us.
  • If after you attempted to resolve issues with Support staff and feel the product(s) you purchased does/do not the best fit your requirements, we want to make things right.
  • If any items arrive damaged or missing, let us know ASAP so we can help.
  • Final Sale & Closeout items cannot be returned.
  • Returns made within 30 days will be refunded to the original payment method.
  • Please make sure all items are in original condition with tags. With a copy of the packing slip or order confirmation.
  • Original shipping charges will not be refunded.
  • Mucholuck.com is not responsible for return shipping charges.
  • You can send returns back VIA any carrier or have the return shipping fees deducted from your refund.

Our policy offers a full refund within 30 days of your date of purchase. We’d love to know what went wrong and how we can improve, so please include details about the reason for your refund request if you reach out to us directly.

Mucholuck.com and our payment process submit the refund immediately and make every attempt to process the refund as quickly as possible. Your financial institution can take up to 20 days for the refund to reflect in your bank account/card.

Enjoy shopping on Mucholuck.com 🌸

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